Certified Professional in Talent Development (CPTD) Practice Exam

Brinkerhoff's Success Case Method primarily focuses on what aspect?

1. Evaluating client reactions

2. Identifying successful and unsuccessful cases

3. Calculating financial impacts

4. Assessing overall knowledge retention

The correct answer is: Identifying successful and unsuccessful cases

Brinkerhoff's Success Case Method emphasizes the identification of successful and unsuccessful cases to understand the impact of training programs better. This method involves gathering data from organizations to highlight instances where the training led to exceptional outcomes, allowing for a deeper analysis of why those successes occurred. It not only sheds light on effective practices and strategies that should be continued or expanded but also pinpoints less successful implementations for improvement. The approach is grounded in the belief that learning from real-world examples of success and failure provides valuable insights into how training interventions can translate into organizational results. By studying both successful and unsuccessful cases, practitioners can derive lessons that are quite significant for future training design and implementation, thus aligning with broader organizational goals.