Certified Professional in Talent Development (CPTD) Practice Exam

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Prepare for the Certified Professional in Talent Development Exam with interactive quizzes featuring multiple choice questions and detailed explanations. Enhance your skills and knowledge to excel in your certification exam!

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What behavior is associated with the Avoiding mode in the Thomas/Kilmann model?

Seeking to fulfill their own interests
Engaging in open dialogue about conflict
Refusing to address conflict
Finding common ground with others

The correct answer is: Refusing to address conflict

The behavior associated with the Avoiding mode in the Thomas/Kilmann model is characterized by a refusal to address conflict. This approach often manifests when individuals choose not to engage with or confront the issues at hand, instead opting to sidestep the conflict altogether. People who utilize this mode may believe that the conflict will resolve itself or that confronting it would lead to negative outcomes. In this mode, the focus is less on the underlying issues or the relationship with the other party and more on maintaining personal comfort, even at the potential cost of unresolved tension or dissatisfaction. By avoiding the conversation or situation, individuals can temporarily escape discomfort, although this can lead to greater issues in the long term if the conflict persists unaddressed. This avoidance behavior can lead to a lack of resolution and may exacerbate feelings of frustration or resentment among those involved in the conflict. Understanding this mode can help talent development professionals guide individuals towards more effective conflict resolution strategies that involve addressing issues directly rather than avoiding them.