Certified Professional in Talent Development (CPTD) Practice Exam

What is an effective method to implement employee engagement initiatives?

1. Surveying employees about engagement levels

2. Coaching managers to take accountability for engagement

3. Offering team-building activities

4. Restricting managerial authority

The correct answer is: Coaching managers to take accountability for engagement

Coaching managers to take accountability for engagement is an effective method to implement employee engagement initiatives because it empowers those in leadership positions to actively influence the work environment and culture. When managers understand the importance of employee engagement and are trained on how to foster a supportive and motivating atmosphere, they become more invested in their team's well-being and performance. By encouraging managers to take ownership of engagement, organizations can create a ripple effect—engaged managers are likely to lead by example, which in turn can inspire their teams to be more engaged. This approach also ensures that engagement initiatives are tailored and relevant to the specific dynamics and needs of each team, making them much more effective. In contrast, simply surveying employees can provide valuable insights but does not guarantee action or improvement. Team-building activities can enhance camaraderie but may lack a broader strategy for long-term engagement. Restricting managerial authority tends to create an environment of control rather than collaboration, which can negatively impact morale and engagement levels among employees.