Certified Professional in Talent Development (CPTD) Practice Exam

What is the best approach to minimize multi-tasking during a group virtual session?

1. Allow participants to check emails during discussions

2. Ask participants to research a topic on their phones and share back

3. Encourage participants to keep their cameras off

4. Send out a detailed agenda before the session

The correct answer is: Ask participants to research a topic on their phones and share back

The most effective approach to minimize multitasking during a group virtual session is to send out a detailed agenda before the session. A well-structured agenda sets clear expectations for the meeting’s objectives, topics to be discussed, and the time allocated for each segment. This preparation helps participants understand the importance of their engagement and attentiveness, as they can anticipate the discussions and prepare accordingly. By providing a roadmap for the meeting, participants are less likely to drift into other tasks, as they can focus on the agenda items at hand. The agenda also fosters accountability, where participants are aware of their responsibilities in the discussion and the overall goals of the session. Options that suggest allowing participants to check emails, asking them to research topics during the session, or encouraging them to keep their cameras off do not promote engagement or focus. Instead, these alternatives can contribute to distractions, reducing the effectiveness of the session and leading to a fragmented group dynamic. Thus, sending out a detailed agenda serves as a proactive measure to foster a more focused and productive virtual meeting environment.