Certified Professional in Talent Development (CPTD) Practice Exam

What is the best method to coach a manager whose team is uncertain about their next career moves?

1. Provide the team with a career development plan.

2. Ask questions about what has worked in the past to guide the manager.

3. Encourage the manager to set strict guidelines for career development.

4. Organize a workshop on career progression.

The correct answer is: Ask questions about what has worked in the past to guide the manager.

Asking questions about what has worked in the past to guide the manager is an effective coaching method because it fosters a reflective process. By encouraging the manager to think about past experiences and successful strategies, it can lead to deeper insights into their management style and team dynamics. This approach allows the manager to draw on their own knowledge and experiences, which can be empowering. It promotes critical thinking and helps the manager understand what has proven successful previously, thereby creating a framework that they can apply to their current situation. This reflective practice not only builds the manager’s confidence in their ability to help their team but also encourages them to consider different angles and solutions without imposing a one-size-fits-all approach. Instead of directly providing a career development plan or organizing a workshop, which can sometimes be perceived as top-down solutions, guiding the manager through questions helps facilitate a more organic form of discovery and learning. This method respects the manager's autonomy and recognizes their capacity to come up with tailored solutions for their team’s uncertainty regarding career moves.