Certified Professional in Talent Development (CPTD) Practice Exam

What should a TD leader do if some members dominate discussions and others complain?

1. Ignore the complaints

2. Establish collaborative ground rules for communication

3. Rotate discussion leadership

4. Limit access to the meetings for some members

The correct answer is: Establish collaborative ground rules for communication

Establishing collaborative ground rules for communication is a pivotal strategy for a Talent Development (TD) leader facing the challenge of dominating participants and complaints from others. By creating a set of agreed-upon norms that guide how discussions occur, the TD leader fosters an inclusive and respectful environment. This approach encourages all members to contribute, ensuring that everyone's voice is heard and valued. Ground rules can address aspects like taking turns speaking, actively listening, and minimizing interruptions, which helps create balance during discussions. Moreover, having clear expectations for communication can mitigate frustration among team members who feel overshadowed. It encourages accountability and a shared commitment to a collaborative atmosphere, which is essential for effective team dynamics and productivity. This proactive move not only enhances participation but also nurtures a sense of community within the team, allowing for more effective collaboration in line with best practices in talent development.