Certified Professional in Talent Development (CPTD) Practice Exam

What type of language is best used in a business case?

1. Formal, elaborate, and jargon-heavy language

2. Clear, concise, and influential business language

3. Creative writing that includes anecdotes

4. Colloquial language with informal expressions

The correct answer is: Clear, concise, and influential business language

Using clear, concise, and influential business language in a business case is essential because it ensures that the information presented is easily understood by a wide audience, allowing for effective communication of ideas and proposals. This approach focuses on delivering key points without unnecessary complexity, which helps stakeholders quickly grasp the purpose and importance of the business case. Clear language removes ambiguity, preventing misunderstandings that could arise from overly complex or jargon-heavy wording. Conciseness keeps the reader engaged and respects their time by avoiding excessive elaboration. Influential language reinforces arguments and persuades stakeholders to support the proposed initiatives, which is crucial in a business context where decisions often depend on the ability to convince others. The other options do not align with the optimal approach for a business case. Elaborate or jargon-heavy language can alienate readers who may not be familiar with specific terms or concepts. Creative writing and anecdotes, while engaging, may detract from the professionalism needed in a business case and can lead to the dilution of critical information. Lastly, colloquial language with informal expressions lacks the professionalism typically expected in business communication and may undermine the seriousness of the proposal.