Certified Professional in Talent Development (CPTD) Practice Exam

Which performance management solution is best for increasing employee accountability?

1. Implement annual performance reviews

2. Establish transparent processes to reward top performers

3. Provide incentives for all employees

4. Conduct informal check-ins

The correct answer is: Establish transparent processes to reward top performers

Establishing transparent processes to reward top performers directly contributes to increasing employee accountability by creating a clear link between performance and recognition. When employees understand how their contributions impact the organization's success and see that exceptional work is rewarded, they are more likely to hold themselves accountable for their performance. Transparency in the reward process also fosters a culture where employees strive for excellence, knowing that their efforts will be acknowledged and valued. The other options may contribute to performance management in different ways, but they do not specifically enhance accountability as effectively. Annual performance reviews, for instance, provide structured feedback but may not promote ongoing accountability throughout the year. Providing incentives for all employees can boost morale but might lack a direct connection to individual performance. Conducting informal check-ins can facilitate communication and support, but without a structured recognition process, it may not sufficiently motivate accountability on its own.