Certified Professional in Talent Development (CPTD) Practice Exam

What is the first step in creating a workplace inclusion strategy?

1. Conducting surveys among the staff

2. Obtaining buy-in from organizational leaders

3. Implementing mandatory training sessions

4. Setting measurable inclusion goals

The correct answer is: Obtaining buy-in from organizational leaders

Obtaining buy-in from organizational leaders is foundational for the success of a workplace inclusion strategy. When leaders endorse and actively support inclusion initiatives, it fosters a culture that values diversity and inclusion at all levels. This leadership commitment signals to all employees that the organization prioritizes these efforts, ensuring that resources will be allocated and that the initiative will be taken seriously throughout the organization. Without this essential buy-in, other efforts—such as conducting surveys, implementing training, or setting measurable goals—may lack the necessary support for effective implementation. Leaders help to champion the cause and can influence change by modeling inclusive behaviors. Their involvement also encourages participation and engagement from employees, establishing a solid framework on which the inclusion strategy can be built. Thus, starting with leadership commitment is a strategic move that sets the stage for all subsequent actions in building a robust workplace inclusion strategy.