Certified Professional in Talent Development (CPTD) Practice Exam

Which evaluation primarily assesses progress against original goals?

1. Reaction level

2. Learning level

3. Results level

4. Behavior level

The correct answer is: Results level

The evaluation that primarily focuses on assessing progress against the original goals is the results level. This level of evaluation typically measures the impact and effectiveness of training programs relative to the predefined objectives. It looks at the outcomes of the training initiative, such as changes in organizational performance, productivity, or ROI, aligning the results with the specific goals that were set prior to the training. In contrast, the other levels of evaluation serve different purposes. The reaction level gauges participants' initial impressions of the training, the learning level assesses the knowledge or skills acquired by participants, and the behavior level evaluates how well individuals apply what they learned in the workplace. While these other levels are important for understanding aspects of training effectiveness, they do not directly measure progress against the initial goals as the results level does.